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Competency Model
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Workplace Computer Applications
  • Keyboarding and word processing
      Skillfully uses word-processing software; streamlines document processing by employing a variety of common software functions; uses correct style and format, even when confronted by uncommon requirements that deviate from standard guides; consults appropriate manuals when uncertain about the correct style and format.
  • Internet applications
      Effectively uses the internet and web-based tools to manage basic workplace tasks (e.g., timekeeping, maintaining employee records, conducting information searches); understands and performs internet functions requiring the use of log-in and password information; is aware of company guidelines surrounding internet usage and complies with those guidelines.
  • E-mailing
      Composes professional e-mails to communicate business-related information to coworkers, colleagues, and customers; understands the company e-mail system and its basic functions (e.g., replying to/forwarding messages, using electronic address books, attaching files); ensures that key stakeholders are kept informed of communications by copying (i.e., "CCing") them on important e-mails when appropriate.
  • Spreadsheets
      Uses spreadsheet software to enter, manipulate, edit and format text and numerical data; effectively creates and saves worksheets, charts, and graphs that are well organized, attractive, and useful.


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Related Competency Model Resources: Search for additional resources
Resource NameDeveloper NameResource TypeTier Type 
Career Connections Virginia's Career and Technology Education Resource Center Competency Model
Curriculum Model
Foundation Detail...
Internet and Computing Core Certification (IC3) Certiport, Inc. Assessment
Certification
Foundation Detail...
ISkills ICT Literacy Assessment Educational Testing Service Assessment Foundation Detail...
Employee Development Competency Matrices National Highway Institute Competency Model Foundation Detail...
Massachusetts Work-Based Learning Plan Massachusetts Department of Education Assessment Foundation Detail...
Wonderlic Interactive Skills Evaluations (WISE) Office Wonderlic Assessment Foundation Detail...

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