Over the past year the Employment and Training Administration (ETA) has collaborated with industry leaders to develop a comprehensive competency model framework for the Retail Industry. The framework is designed to evolve along with changing skill requirements. The NRF Foundation, the research and education arm of the National Retail Federation, has committed to working with industry partners to keep this tool current.

The industry model frameworks are based on the competency model building blocks which are modified to meet the industry needs. Scroll down to view the industry model selected. OR Click on Building Blocks Model to view the building blocks.