| This reference source consists of a set
of "building blocks" for competency model development. These "building blocks"
are arranged in nine tiers including:
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Click on the image to view models
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Occupation Related
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Tier 9
-- Management Competencies
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Tier 8 -- Occupation-Specific
Requirements
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Tier 7 -- Occupation-Specific
Technical
Competencies
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Tier 6 -- Occupation-Specific
Knowledge
Competencies
Industry Related
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Tier 5 -- Industry-Specific
Technical
Competencies
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Tier 4 -- Industry-Wide Technical
Competencies
Foundational Competencies
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Tier 3
-- Workplace Competencies
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Tier 2
-- Academic Competencies
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Tier 1 -- Personal Effectiveness
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View the Competency Model Technical Assistance Guide in HTML
or PDF format
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Each tier includes a set of related competencies. The tiers are arranged in a
hierarchy. At the base of the model, the competencies apply to a large number
of occupations and industries. As a user moves up the model, the competencies
become industry and occupation specific.
The nine tiers of the model are divided into blocks representing the skills,
knowledge and abilities essential for successful performance in the industry or
occupation represented by the model. The tiers are grouped:
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Foundational Competencies
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Industry Related
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Occupation Related
The arrangement of the tiers in a pyramidal shape
represents the increasing level of specificity and specialization of the
content on the upper tiers of the graphic. As a user moves through the various
tiers of the model, the competencies become specific to certain industries
and/or occupations. The graphic is not intended to represent a sequential
model, or to imply that all content area on a lower tier must be achieved prior
to tackling a competency on a tier that is at an upper level on the graphic.
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Foundational Competencies
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At the base of the model, tiers 1 through
3 represent those competencies which provide the foundation for success in
school and in the world of work. Employers have identified a link between
foundational skills and job performance, as well as the fact that foundational
skills are a needed prerequisite for workers to learn new industry-specific
skills. These foundational competencies are essential to a large number of
occupations and industries.
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Tier 1: Personal Effectiveness
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Personal Effectiveness Competencies are shown as hovering below the pyramid
because these competencies are essential for all life roles—those roles as a
member of a family, of a community, and of the larger society. They are not
exclusive to the competencies needed for a successful career or role in the
workplace. They are included here because these competencies also are valued by
employers, and are often referred to as "soft skills." Personal effectiveness
competencies are generally learned in the home or community and reinforced and
honed at school and in the workplace. They represent personal attributes that
may present some challenges to teach or assess. Personal Effectiveness
Competencies include:
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Interpersonal Skills
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Integrity
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Professionalism
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Initiative
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Dependability & Reliability
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Willingness to Learn
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Tier 2: Academic Competencies |
At the base of the model are Academic Competencies. This
domain contains critical competencies primarily learned in an academic setting,
as well as cognitive functions and thinking styles. These competencies are
likely to apply to all organizations represented by a single industry or
industry association nationwide. They serve as the foundation for Occupation
and Industry Specific Competencies. These competencies include:
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Reading
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Writing
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Mathematics
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Science & Technology
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Communication - Listening & Speaking
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Critical & Analytic Thinking
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Active Learning
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Basic Computer Skills
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Tier 3: Workplace Competencies |
The next competency domain included in the model is Workplace
Competencies. Competencies included in this domain represent those skills and
abilities that allow individuals to function in an organizational setting. As
with the Academic Competencies, these are generally applicable to a large
number of occupations and industries on a national level. The competencies in
this domain include:
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Teamwork
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Adaptability/Flexibility
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Customer Focus
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Planning & Organizing
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Creative Thinking
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Problem Solving & Decision Making
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Working with Tools & Technology
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Workplace Computer Applications
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Scheduling & Coordinating
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Checking, Examining & Recording
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Business Fundamentals
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Foundational competencies are frequently referred to as Work
Readiness Competencies. Search
for examples of Foundation Models
Industry Related
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The competencies shown on Tiers 4 and 5
are grouped and referred to as Industry Competencies. The cross-cutting
industry-wide technical competencies make it possible to show career lattices
within an industry wherein a worker can move easily across industry
sub-sectors. As a result, this model supports the development of an agile
workforce, rather than narrowly following a single occupational career ladder.
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Tier 4: Industry-Wide Technical Competencies |
Industry-Wide Technical Competencies represent the next domain
in the hierarchy of "building blocks." Competencies included in this domain
represent the knowledge, skills and abilities needed by all occupations within
an industry. These competencies remain undefined in the building block model.
Industry representatives need to specify and define these competencies for each
industry as part of the competency model development process.
Recently, representatives of the Advanced Manufacturing industry used the
building blocks as the starting point for the development of an Advanced
Manufacturing competency model. The industry-wide competencies identified by
these industry representatives included:
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Production
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Maintenance, Installation & Repair
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Manufacturing Process Development/Design
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Supply Chain Management
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Quality Assurance/Continuous Improvement
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Health & Safety
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| Tier 5: Industry-Specific Technical
Competencies
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At the next level in the model are the Industry-Specific
Technical Competencies. Competencies included in this domain represent the
knowledge, skills, abilities and other characteristics needed by all
occupations within an industry segment (e.g., the Chemical Manufacturing
segment of the Advanced Manufacturing Industry). These competencies remain
undefined in the building block model. Industry leaders and partner
associations need to specify and define these competencies for each specific
industry as part of the competency model development process.
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Search for Industry Model Resources
Occupation Related
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The competencies on Tiers 6, 7, and 8 are
grouped and referred to as Occupational Competencies. Occupational competency
models are frequently developed to define performance in a workplace, to design
competency-based curriculum, or to articulate the requirements for an
occupational credential such as a license or certification.
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Tier 6: Occupation-Specific Knowledge Areas
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All occupations require a specific knowledge base, over and
above that which is required for occupations in the industry as a whole. At the
next level of the model are Occupation-Specific Knowledge Areas. The knowledge
areas contained in the Department of Labor's Occupational Information Network
(O*NET) tool are shown below. These broad knowledge areas can be used as a
basis for specifying more detailed knowledge areas required for work in a
specific occupation. A great deal of information about the knowledge required
in various occupations can be obtained from existing resources (such as
community college curricula).
O*NET Knowledge areas:
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Administration & Management
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Biology
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Building & Construction
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Chemistry
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Clerical
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Communications & Media
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Computers & Electronics
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Customer & Personal Services
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Design
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Economics & Accounting
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Education & Training
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Engineering & Technology
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English Language
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Fine Arts
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Food Production
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Foreign Language
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Geography
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History & Archeology
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Law & Government
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Mathematics
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Mechanical
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Medicine & Dentistry
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Personnel & Human Resources
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Philosophy & Theology
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Physics
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Production & Processing
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Psychology
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Public Safety & Security
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Sales & Marketing
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Sociology & Anthropology
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Telecommunications
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Therapy & Counseling
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Transportation
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Tier 7: Occupation-Specific Technical Competencies
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Building on Occupation-Specific Knowledge Areas, all
occupations require certain technical competencies. Often, these competencies
are specific to a particular occupation, organization, or WIB. These
competencies are not specified in the model and need to be defined by partners
and shareholders developing competency models that are specific to their
occupation(s) of interest. As with the Occupation-Specific Knowledge Areas,
many readily available resources (such as community college curricula) can be
used to identify or develop Occupation-Specific Technical Competencies.
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Tier 8: Occupation-Specific Requirements
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The top level of the model is labeled Occupation-Specific
Requirements. This domain includes requirements such as certification,
licensure, and specialized educational degrees, or physical and training
requirements. Again, these competencies are specific to a particular
occupation, organization, or WIB. Model developers need to specify those
requirements that are specific to the key occupation(s) in a given industry
sector. Once again, many readily available resources (such as community college
curricula) can be used to identify these requirements.
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Tier 9: Management Competencies
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The competencies included in the Management Competencies
domain are specific to supervisory and managerial occupations and include:
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Staffing
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Informing
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Delegating
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Networking
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Monitoring Work
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Entrepreneurship
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Supporting Others
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Motivating & Inspiring
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Developing & Mentoring
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Strategic Planning/Action
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Preparing & Evaluating Budgets
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Clarifying Roles & Objectives
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Managing Conflict & Team Building
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Developing an Organizational Vision
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Monitoring & Controlling Resources
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Search for Occupational Competency
Model Resources
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